Use your Orders page for the current record of completed and active purchases.
Store Support
Get help with shopping, orders, and Store access.
Find the right place for cart, checkout, order history, account access, shipping questions, or help with a purchase.
Store Help
Start with the part of the Store you need.
Use the links below to get back to your cart, checkout, account, or order history quickly.
01
SHOPPING
→02Cart
Review the items you have selected before checkout.
PURCHASE
→03Checkout
Continue from your cart into the checkout process.
ORDER HISTORY
→04Orders
Review the order information available in your Store account.
ACCOUNT
→Customer Account
Open the Store account area for customer and purchase information.
Common Questions
Get to the right place quickly.
The Store keeps shopping, order history, and help separated so you can find what you need without digging through unrelated pages.
For a problem with an order, contact TWBC with the order number and a clear description of the issue.
For account or TrueWords+ access questions, use the appropriate account or support page so the request reaches the right place.
STILL NEED HELP?
Contact TWBC →Contact TWBC about the Store.
Include the order number when your question is about an existing purchase. Do not send payment-card information through a contact form or email.
TWBC Store
Keep the shopping process simple.
Return to the Store, check an order, or contact TWBC when you need personal help with a purchase.